1. About us
Emerson Bond Group Limited is a consultancy providing specialist due diligence and fund monitoring services for the property lending industry. With offices in London, Manchester, Haywards Heath and Edinburgh, we work throughout the UK. We are committed to safeguarding the privacy of the personal information that is provided to us or collected by us during the course of our business as well as the personal information we receive from visitors to our website.
Unless we have agreed otherwise with you in writing, we are the data controller of any personal information collected by or provided to us.
This privacy notice explains how we may collect and use any personal information that we obtain about you and your rights in relation to that information. It also sets out your rights in relation to the information.
If you have any questions or if you require further information concerning your personal information please contact us at email@example.com.
2. What information do we collect about you and how?
Business development and business acceptance
We collect personal information about prospective clients and their beneficial owners, controllers and/or directors as part of business development initiatives and our business acceptance process. The type of personal information we may collect includes name, address, nationality, business interests, track record and employment history. We obtain this information from you or your employer directly and from publicly available open sources either directly or through a third party.
Keeping you up to date with relevant marketing and events
The type of personal information that we may collect includes current and historical information including your name and contact details (such as your address, email address and telephone numbers) and identifiers such as your organisation, employment history, professional and business expertise and positions held.
We collect personal information directly from you, from our clients or other parties to a matter on a project and their authorised representatives. Your personal information may be collected in the company’s contact database when we receive your contact details.
If you apply to work with Emerson Bond we will collect personal information directly from you, or from recruitment agencies, recruitment websites and apps or other third parties involved in our recruitment and screening process.
We may collect information when you visit our website. This may include the IP address used to connect your computer to the internet, your login information, browser type and version, geographical location, browser plug-in types and versions, operating system and platform.
3. How we use your information
Delivering services to you, or the organisation you work for
Considering whether we can pursue certain business development initiatives
Processing any job application you may make
Responding to enquiries, requests and complaints received from you
Maintaining and developing our business relationship with you
Improving our services to you
Identifying services you may be interested in
Sending you marketing material
Inviting you to Emerson Bond events
Monitoring and analysing our business
We will only retain your personal information for as long as is necessary for the purpose for which it was collected, including for the purposes of complying with any legal or regulatory requirements.
Where your personal information is (or relates to) your CV that you have (or someone on your behalf has) submitted to us, then we will retain it on our database for no more than five years. If you provide any update before the five-year period expires, the five- year period will recommence from the date of that update. At the end of the five-year period we will ask you to confirm that you wish your information to remain on the database. If you do not confirm that you wish your information to remain on the database we will delete it.
4. How and why do we share your personal information?
We use third parties to provide services on our behalf and will share your information with them, for example a technology supplier may have access to your personal information when providing software support.
During the course of working with you or the organisation you work for we may transfer your personal information to certain third-party technology providers to assist with our work on the project. Where these services are integral to our work for you (for example, the use of word processing software provided by Microsoft) we deploy them as a matter of course.
We also use various ancillary services, for example, software that is capable of effecting bulk data transfers, and we make use of third-party technology services that are more integral to the work we do. These services include, amongst other things, cloud security systems. The use of these integral and ancillary services may require your personal information to be held in the cloud on infrastructure managed by the relevant service provider.
We may also have to share your personal information with law enforcement, regulatory or other government agencies or to other third-parties as required by law.
We use up-to-date data storage and security to hold your personal information securely in electronic and physical form to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. All our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information. Our electronic databases require logins and password authentication.
The transmission of information via the internet is not completely secure. Although we take appropriate and proportionate steps to manage the risks posed, we cannot guarantee the security of your information transmitted to our online services.
6. Third party sites
7. Your rights
You have certain rights that you can exercise under certain circumstances in relation to the personal information that we hold. These rights are to:
Request a copy of personal information about you that we hold
Request update/rectification of your personal information
Request the deletion of your personal information
Request that we restrict the processing of your personal information
Withdraw your consent to our processing of your personal information.
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once the company has received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
If you would like to exercise any of these rights, please email firstname.lastname@example.org or write to Emerson Bond at:
The Stanley Building
7 Pancras Square
If you feel we have not handled your query or concern to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office at ico.org.uk/concerns. In the first instance, please do contact us if you have any complaints and we will do our best to resolve the issue.